Nycha emergency repairs while the development offices are closed the customer contact center will contact the appropriate nycha staff or other governmental agencies to make sure emergencies are addressed but once the situation is stabilized the repairs are referred to the development where the resident lives for follow up action on the next.
Nycha roof repairs.
The comptroller s audit and recommendations are consistent with what the.
Nycha is currently under a court order to clear out mold from apartments but has struggled to complete the repairs due to leak prone roofs and aging pipes.
Comptroller audit finds nycha wasted millions on roof repairs putting residents health at risk image credit.
Nycha spent approximately 452 million over 10.
The housing authority s capital project.
Overall nycha used its warranties to cover just nine of the 709 eligible roof related repairs between 2009 and 2017.
Trained representatives are on standby 24 hours a day 7 days a week to handle emergencies and to schedule routine maintenance repairs for monday through friday 6am.